Context
Kouame Detailing operates independently from Kouame Digital. Its day-to-day work lets us test a complete journey in a real setting: discovering services, booking, receiving the vehicle, tracking the work and delivery.
System operated by our team
From the public website to workshop tracking, one complete digital system.
An end-to-end journey that presents services, receives bookings, organises vehicles and gives customers a clear view of progress.
- Project
- Kouame Detailing
- Sector
- Car care
- Location
- Casablanca, Morocco
- Scope
- Website · Booking · Workshop · Customer tracking
- Status
- Separately operated business
Journey objective
Reduce scattered conversations, centralise useful information and give both the team and the customer a clear view of every stage without adding overhead to workshop operations.
From the first click to customer loyalty
A simple journey, explained step by step.
Choose a step to see how the system supports the team and the customer.
Étape 01Discover
Your business
Do you need an online presence or a tool built around the way you work?
Let us start by clarifying the first priority that will make a real difference.
Discuss your project